The biggest pain at the front desk of any dental practice is easy to notice, but hard to solve:
The phone system.
When you think about it, having a reliable method for your customers to call in to is essential – and the difference between having business and being booked solid.
Jared Rodman is one of the people pioneering a solution to this problem as a whole.
Jared has been working on Weave, aimed at being a “better phone system for your practice, since he was a student at the University of Utah, where he graduated with degrees in Philosophy and Japanese in 2011.
He and his team are focused on relieving the phone-system-pain-point, and I knew I had to bring him on to share his ideals with those starting a new practice or wanting to create a better system in an existing practice.
Here are a few things you’ll discover in today’s episode:
- The number one reason why patients rebook with your office
- The interesting thing about human nature that makes the quality of your dental practice services less important than your connection with patient
- What the golden rule of sales is and why it’s so important to your dental practice
- The first thing you need to do if you want to strengthen your customers experience
- Why you’re probably hiring and handling employees the wrong way, and how to make it right so that it doesn’t affect your bottom line in a negative way
- How to get a 30% increase in rescheduling overdue patients
Free Episode Bonus:
Every practice needs systems and tools in place to maintain the patient-experience.
Today’s bonus precisely helps you with that! Click below to download that now.
Quotes – Click To Share On Twitter:
- “People are who they are… They can only stretch so far before the elastic goes back to it’s core.” – Jared Rodman
- “Hiring correctly sometimes means firing correctly.” – Jared Rodman
- The Sales Acceleration Formula (Affiliate link)
- Y Combinator
- Shark Tank
- Interview with Dr. David Moffet
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